I won at the wheel at the beginning of the afternoon and I wanted to try my luck for the laptop..... but no, I only had the perfect Desaccord dvd!!! I immediately wanted to exchange it and the... impossible!!!!! I immediately sent an email to the key service of this great site and now he tells me that it is impossible to exchange it because the dvd is validated and therefore close to being sent!!!!!(oo) I do not stop sending them emails (since for me has the screen and is "waiting") but they do not want to hear anything..... Has this ever happened to you?